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Can I return or exchange an item if I am unhappy with my purchase?
A product I wanted went out of stock. Is it gone forever?
Can I get these earrings in gold instead of silver?
But do custom-made pieces cost more?
Can I share my ideas for new jewelry design?


Can I return or exchange an item if I am unhappy with my purchase?
Yes, please see Terms for more information.

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A product I wanted went out of stock. Is it gone forever?
Send an email to [email protected] with the item # & description. If the components are still available, I would be happy to make a new piece for you.

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Can I get these earrings in gold instead of silver?
Please email any alteration suggestions to [email protected]. If the ideas are feasible & the components available, I would be happy to custom make your piece.

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But do custom-made pieces cost more?
No. Just expect a waiting period while the piece is being made before it ships to you.

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Can I share my ideas for new jewelry design?
Absolutely. Send an email to [email protected], I would love to hear your ideas.

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Last Updated: 8 Jun 2010 10:28:08 PDT home  |  about  |  terms  |  contact
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